Unit 3 Reading Activity Plus Questions

Listen to the audio recording while you read the text below. Then answer the comprehension questions that follow the text.

Customer Service

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"We hope you have noticed that this site is not like the others. It is free from advertising, spyware, and annoying clickbait. Therefore, we rely 100% on our user base for financial support. In fact, this site would not exist without the support of our hundreds of loyal subscribers. Your support begins with a free registration. Thank you."

Not convinced? Read our About us or Clients pages for more info, including testimonials, case studies, and more.

Quiz: Reading Questions

1. A loyalty program can be great to retain satisfied customers.
2. No refunds will be given for recalled or defect products.
3. Good customer service is appreciative and should exceed expectations.
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