Unit 14 Multiple Choice — Difficult Office Situations

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INSTRUCTIONS:

INSTRUCTIONS: Select the best definition (or usage) of the key term (or phrase) below.

verb (infinitive)

Question 1 of 20

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To express regret over a mistake or an inconvenience that one caused.

To remain calm and even-tempered in a stressful situation.

To let others believe one was responsible for something worthy of praise and attention.

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