This unit introduces helpful English vocabulary about resolving employee conflicts, and contains a realistic dialog between an HR rep and two employees.
Now Studying: Resolving Conflicts
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Core Training Activities
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Multiple Choice Activity
Select the best match between unit terms and their definitions.
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Listening Comprehension Activity
Listen to short audio clips in English and then spell them correctly.
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Spelling and Recognition
Identify and spell a vocabulary term correctly given only the definition.
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Vocabulary Builder Activity
Students will learn the following key terms and phrases:
Improve your reading comprehension and vocabulary in context with our interactive reader.
John: Hi Tim, could I have a word with you?
HR rep: Of course John. What can I do for you?
John: Well, I have run into a bit of a problem. It’s about Steven, you know my supervisor.
HR rep: Ok, what has he done?
John: It sounds a little silly but recently I have the feeling that he is treating me much worse than the other guys on my team. It…
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Reading Comprehension Quiz
Test your understanding of the reading material with a quick comprehension quiz.
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Speaking Practice Activity
Master your pronunciation by recording yourself and receiving feedback from native-speaking teachers.
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UK
The contract will be terminated at the end of the year.
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UK
I strongly advise you to listen to what he says.
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UK
The company's code of conduct forbids employees from swearing.
... and more sentences to practice.
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Writing Practice Activity
Improve your writing skills with guided essay questions and professional correction.
- How would you solve the dispute between Steven and John?
- What are the advantages of having someone adjudicate at a meeting?