Unit 3: Vocabulary

Please study the 15 vocabulary terms below. Then press the Mark Complete button to continue.
US
UK
appreciate
US
UK
to be grateful or to recognize that something is good
US
UK
Thank you for your comments, we appreciate all feedback.
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complaint
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a statement that something is wrong or not satisfactory
US
UK
I made a complaint about the sales rep and the manager apologized for him.
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UK
courteous
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UK
polite and showing respect
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UK
She was very courteous when we spoke with her.

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