This unit contains a vocabulary
sheet plus the student activities listed below.
Basic actitivies (computer-graded)
Reading: Customer Service
We take a look at why customer service is so important for your business and what problems you should try to avoid.
Multiple Choice
Pick the correct answer from a list.
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.
Type in the correct answer for each definition.
Advanced activities (teacher-graded)
Writing Activity
Pick a question and write about it.
Pick a question and write about it.
Speaking Activity
Record yourself speaking English.
Record yourself speaking English.