Unit 8 — Resolving Conflicts

This unit is focused on resolving employee conflicts and contains vocabulary and a reading activity called "Dialog Between a HR Rep and Two Employees".

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Core Training Activities

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Vocabulary Builder Activity

Students will learn the following key terms and phrases:

Adjudicate Advise Code of conduct Compromise Conflict Disciplinary action Dispute Existing Parties Run into Settle Suspend Tactful Terminate Work out

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Reading Activity: Dialog between a HR rep and two employees

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John: Hi Tim, could I have a word with you? HR rep: Of course John. What can I do for you? John: Well, I have run into a bit of a problem. It’s about Steven, you know my supervisor. HR rep: Ok, what has he done? John: It sounds a little silly but recently I have the feeling that he is treating me much worse than the other guys on my team. It…

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